Marketing, tech & psychology

The Glossary

The jargon of paid media, AI, psychology and tech, explained simply. One question, one clear answer, one concrete example.

In practice

You stop setting « 2 € max per click ». You give a goal (conversions or value), and the algo adjusts the bid on every search: higher for a ready buyer at 10pm on mobile, lower for a browser on Monday morning. It reads dozens of signals per auction (device, time, audience, history) you cannot process by hand.

Why it matters

Fed with clean conversion data, the algo beats manual bidding on the vast majority of accounts. This is the foundation of Google Ads performance today.

The common mistake

Turning it on with broken tracking. The algo optimizes toward the data you send it: if that data is wrong, it optimizes on the wrong basis. Check your tracking before, not after.

In practice

You set a target CPA of 50 €. Google aims for an average of 50 € per acquisition: some cost you 30 €, others 80 €, but the average trends toward your target.

Why it matters

This is the go-to strategy for lead gen and businesses with a controlled cost of acquisition. You steer profitability through cost.

The common mistake

Setting a tCPA too low for the market. Aim for 20 € where the market sits at 60 €, and the algo throttles down, serves less, and your volume goes down. The tCPA has to match reality.

In practice

You set a tROAS of 400 %. For every 1 € spent, Google aims for 4 € of revenue. It bids hard on high-value carts and eases off on low-value conversions.

Why it matters

This is the default e-commerce strategy. It optimizes for value, not count: one 500 € sale weighs more than five 20 € sales.

The common mistake

Aiming for a tROAS that is too ambitious and capping volume. A tROAS of 800 % can yield less total profit than a tROAS of 300 % that spends 5x more. The highest ROAS does not always mean the most profit.

In practice

You give a daily budget, Google spends it in full to bring back the most conversions, whatever their unit cost.

Why it matters

Useful in the learning phase (new account, new campaign) to gather data fast, or when your goal is volume: filling a calendar, clearing stock.

The common mistake

Leaving it running too long. With no cost target, it spends your whole budget whatever the CPA. Around 30 conversions a month, switch to Target CPA to take back control.

In practice

Same logic as Maximize Conversions, but the algo optimizes for value, not count. It prefers one 300 € sale over three 40 € sales.

Why it matters

This is the e-commerce starting point before moving to tROAS. You gather value data, then add a profitability target once you have enough.

The common mistake

Using it without sending conversion values to Google. If every sale comes back with the same value (or none), the algo has nothing to optimize and falls back to plain volume.

In practice

You put 1,000 € into Google Ads, it generates 4,000 € of revenue: your ROAS is 4 (or 400 %).

Why it matters

The metric that tells you at a glance whether your ads are profitable. Fast, universal, comparable across campaigns.

The common mistake

Mixing up ROAS and profit. ROAS ignores your margin: a ROAS of 8 on a product at 10 % margin can lose you money, where a ROAS of 3 at 60 % margin is very profitable.

In practice

Ad, landing page and keyword well aligned give a high score, so a cheaper click for the same position. Three parts: ad relevance, expected click-through rate, landing page experience.

Why it matters

A good Quality Score can halve your cost per click. At the same budget, you get more clicks and better positions.

The common mistake

Stuffing keywords into the ad thinking you game it. Google measures the real user experience. A slow or off-topic page drags the score down.

In practice

You do not code « if the user is 25-34, bid higher ». You show the algo thousands of past conversions, and it works out on its own which profiles convert, often combinations a human would not have guessed.

Why it matters

This is what powers Smart Bidding, predictive audiences, recommendations. The more clean data you give it, the more precise it gets.

The common mistake

Treating it as a magic, autonomous box. A model mirrors its data: biased or mislabeled data produces biased decisions. The human work shifts to data quality.

In practice

Trained on billions of texts, it learns the regularities of language. You write a prompt, it generates the most likely continuation, word after word. From this mechanism come summary, translation, writing, code.

Why it matters

For a marketer: writing ads at scale, analyzing customer verbatims, sorting search terms, brainstorming angles. A productivity lever, with your judgment still in charge.

The common mistake

Taking its answers at face value. An LLM can invent a number or a source with full confidence. Any important fact gets checked at the source.

In practice

The algo serves, sees who converts, adjusts, serves better, watches again. Every reported conversion feeds the loop. Broken tracking or false conversions, and the loop learns the wrong pattern.

Why it matters

This is why reliable tracking is a direct competitive edge: a competitor with better data trains a better algo, and the gap widens on its own over time.

The common mistake

Changing strategy every three days. Each reset restarts the learning phase and interrupts the loop. Patience is part of the method.

In practice

« Save 50 € » converts less than « Do not lose your 50 € discount ». A cart countdown, « only 2 left in stock », a free trial ending: all of it triggers the fear of losing, which drives more than the desire to gain.

Why it matters

Understanding this bias changes how you write an ad or an offer: you frame the message around what the prospect risks missing, not only what they gain.

The common mistake

Overusing it to the point of fakery. False urgency (a permanent « limited offer ») erodes trust the moment the prospect spots it. Scarcity has to be real.

In practice

A crossed-out price of 199 € before the real 99 € makes 99 € look cheap, because 199 € became your anchor. Without the anchor, 99 € might have looked expensive.

Why it matters

Anchoring shapes a pricing page, a quote, a negotiation. Showing the premium offer first anchors high and makes the standard offer look reasonable.

The common mistake

Anchoring with a number no one believes. A « was 2,000 € » that is clearly inflated cancels the effect and erodes trust. The anchor has to stay plausible.

In practice

« 12,000 customers », star ratings, known brand logos, « 8 people are viewing this product »: all signals that say « others trusted this, you can too ». The brain takes a shortcut instead of judging alone.

Why it matters

One of the strongest conversion levers on a page. Placed well, next to the action button, social proof removes the last hesitation.

The common mistake

Using generic or unverifiable proof. A testimonial with no name or face rings false. The more specific it is (« +34 % leads in 3 months, Marie, CEO »), the more credible.

In practice

Instead of the browser sending the info to Google (blocked by adblockers, iOS, the end of third-party cookies), your server sends it. You control the data, and it clears most of the barriers.

Why it matters

You recover 10 to 30 % of otherwise lost conversions, the algo learns better, your performance climbs. It has become a direct competitive edge, not just a technical detail.

The common mistake

Seeing it as plumbing. Set up badly (double counting, wrong consent), it distorts your data more than it fixes it. It gets implemented with method.

In practice

When a visitor refuses cookies, the tags do not fire normally: they send anonymous, cookieless pings. Google then models the missing conversions statistically.

Why it matters

In Europe (GDPR), this is what lets you stay compliant without losing too much data. Without it, a refusal equals a conversion the algo never sees.

The common mistake

Installing it halfway. A basic Consent Mode instead of advanced, or badly wired to your CMP, leaks conversions and weakens your compliance. Both get checked together.

In practice

Emails, purchases, on-site behavior, CRM: data you own, against third-party data (cookies from other sites) that is going away. You can load it into Google or Meta to build audiences and feed the algos.

Why it matters

With the end of third-party cookies and tighter privacy, this is the fuel that remains. Advertisers who structure it keep high-performing algos; the others operate with less visibility.

The common mistake

Piling it up with no legal basis or structure. Data collected without clear consent is a legal risk; data in a heap stays unusable. Clean collection and organization make the value.

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